Terms of service

Last Updated: April 2026

Welcome to Zenvio. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or making a purchase.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your country or have permission from a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

We strive to display our products, descriptions, and images as accurately as possible. However, we cannot guarantee that all product descriptions, images, colors, or other content will be completely accurate or error-free.

We reserve the right to modify or discontinue products without prior notice.

3. Pricing and Availability

All prices displayed on our website are listed in Malaysian Ringgit (MYR) unless otherwise stated.

We reserve the right to change prices, promotions, and product availability at any time without notice.

4. Orders

By placing an order, you agree that:

  • All information provided is accurate and complete.
  • You are authorized to use the selected payment method.
  • Your order may be cancelled if fraudulent or suspicious activity is detected.

We reserve the right to refuse or cancel orders at our discretion.

5. Shipping

Delivery times shown on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Customs inspections
  • Courier disruptions
  • Weather conditions
  • Public holidays
  • Events beyond our reasonable control

6. Returns and Refunds

Our Return & Refund Policy forms part of these Terms of Service.

By making a purchase, you agree to the conditions outlined in our Return & Refund Policy.

7. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Website design
  • Text content

is the property of Zenvio and may not be copied, reproduced, or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Zenvio shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability shall not exceed the amount paid for the product purchased.

9. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

10. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time.

Any changes will be posted on this page and become effective immediately upon publication.

11. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Zenvio

zenviosupport7@gmail.com